Privacy Policy
Last Updated: January 1, 2025
1. Introduction
At EscherSense, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our retail analytics platform and services.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Account Information: Name, email address, company details, and contact information
- Usage Data: Information about how you interact with our services
- Analytics Data: Customer behavior patterns, store performance metrics, and operational data
- Technical Data: IP addresses, browser types, device information, and system logs
- Camera Data: Video footage and derived analytics data from retail cameras
3. How We Use Your Information
We use collected information for the following purposes:
- Providing and maintaining our services
- Improving and personalizing user experience
- Communicating with you about services, updates, and support
- Analyzing usage patterns to enhance service quality
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform, conducting business, or serving our users, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data for as long as necessary to provide services and fulfill the purposes outlined in this policy. Analytics data may be retained longer for historical analysis and reporting purposes, in accordance with applicable laws.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Data Portability: Request a copy of your data in a structured format
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. Please see our Cookie Policy for more details.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
EscherSense
GTÜ Teknopark, Cumhuriyet Mh. Şişecam Yolu Sk. AR-GE 12 No:54/18, 41400 Gebze/Kocaeli